Customer Testimonials
Keirstyn and Audrey made me feel very relaxed, and made the car buying experience exceptional!
The sales staff were very kind and helpful. The first brand new car of my life and they made me feel right at home! Audrey and Keirstyn were so wonderful to work with.
Working with Marc was a great experience. His expertise in the automotive industry made us feel very confident in purchasing our car from him. We will be working with him for all of our automotive needs.
Went to see if I could get in last minute, and Wow! Great service, fast and everything was perfectly handled. Will be returning!
I purchased from them being out of state and Audrey was very very helpful throughout the whole process! Definitely the best car buying experience I’ve had to date. Would do it again!
Had my truck fixed Friday, in out and fixed right the first time!
Very fast and great service. I would recommend LPK Defiance to my friends and family.
Great and fast service!
They went out of their way explaining and showing me what I thought was wrong. Staff was very helpful
LPK booked my service appointment promptly & performed the work in a very professional manner.
Went out of the way to explain in details what was wrong with my vehicle
Good experience. No complaints.
It wasn’t an in and out situation, service guy went out of his was explaining everything to me and then some. All staff treated me like they were all owners
The service was prompt. Coffee was available while we waited. Everything was explained and the staff was friendly:)
Very nice staff, no long wait, appreciate the good service 👍
They are wonderful people
Andy, Tom & Kirsten made my leave buyout process as smooth as possible.
Kari and Jordan went up and beyond. They had me in and out in no time. I highly recommend LPK to all my friends and family.
The staff at LPK was very pleasant to work with. Audrey and Kierstyn were also helpful throughout the entire process. I recommend them!
Everyone at the dealership was happy to do there part and make my truck purchase so painless!!! Very very helpful before I even arrived to there dealership as well!!!
High cost for oil change and tire rotation. I appreciated the inspection but I’ve never paid over $90 for an oil change.
Saw a truck they had on Carfax, went looked at the truck decided to purchase it. They were easy to work with. Everything went smoothly.
I like the very professional service quality and the knowledge that my service will be completed on time and correctly.
Parts and Service department was courteous, quick and easy to speak with. Alex did a great job at not talking down to me and was honest.
Service was quick and good, price was very reasonable, will use them again if needed
I really appreciate that LPK will pickup and/or deliver my vehicle for servicing.
Great people and great service
I went in, service was awesome, got my jeep and was on my way in under 2 hours! Other places I've bought vehicles from have taken 3 or more hours, so I was extremely impressed! I don't have the greatest credit, but they got me financing with no problems!
Good experience. Every time do to. Girl a service desk. Blonde glasses ( horrible with names Sorry. ). Jena I believe very polite and thorough
I was very pleased with the service
Your entire staff is welcoming and friendly. I have interacted with at least eight of them and not a bad one in the bunch. I will recommend your facility because of your people. Thank all for your help. I'm not sure why you keep sending me more requests for reviews. I will be using Terry Hendricks in Archbold from now on. Please stop texting me.
As I said in my text, the staff at LPK was very friendly. I met at least eight of your staff and not a bad one in the bunch. I will recommend your facility and I'll certainly will return.
I really enjoyed all the people who helped with my new car purchase!!! Everyone was extremely nice,
Good people, they actually listen to you. They delivered my 16yr old daughters jeep same day too. Thanks
The service was great. They were honest and knowledgeable.
Service was fast and appreciated.
My past two vehicle purchases have been with LPK in Defiance Ohio. I was been quite satisfied with the prior vehicle and, returned for my recent purchase. Audrey Brandi was most helpful with the newest acquisition, which I had been searching for. No doubt, I will return in a few more years.
Great group of people. Great service.
Great deals with great people was a nice experience.
Great service, great people. They took my vehicle in early and had it done before I even took a stroll around the lot. Car sales manager was a bit rude but the service department was great! This will be my go to Dealer for my Vehicle services from now on.
Great service, very knowledgeable salesman in Andy. paperwork went very fast.
My family and I couldn't be more happier with our purchase. This is how all dealerships should be .(or all dealerships could learn from) there was no anxiety or pressure at any point throughout the process. This is definitely the place to go ,and worth the drive. Thank you so very much Austin and Kirsten 🙏 You both are amazing individuals
The experience I have received at LPK of Defiance is Definitely is a memorable one, the Customer Care is Top Notch! I First dealt with Andy for my Rocky Ridge Ram experience, his Care and Commitment was Amazing. He treated my Wife and I like Family! Continues to reach out to ensure everything is good! The BEST I have been treated in a while at a Dealership. It doesn’t stop there, the Service Team is Amazing, Jordan and Kari ensured I have received my Services and Outstanding Customer Satisfaction prior to my departure to Florida. I will give this ...
Very nice people very helpful
Service center is great. The tech Jason goes over and beyond to h elp me whenever I come in.
Very professional. Found a way to get the job done even with a few obstacles.
I'm from out of town. Needed an emergency repair. They got me right in and took care of the problem.
Andy is Absolutely Amazing! Treated my Wife and I like Family! Would Definitely Buy from here Again! Jordan and Kari, are Absolutely Amazing as well! Top Notch Service Every time! I Love the Atmosphere they provide to their customers! No complaints, just praise!!! AAAAAAAAA+++++++++ V/R, Brian Reeder
Thank you for the fast service and getting me into the new car I wanted. Very friendly staff!
Great service and easy to work with great group of people
This is by far the best! The whole experience was wonder! The staff was helpful, courteous & made the whole experience stress free. Thanks LPK Chrysler!
Austin and Tom and the other staffers were so awesome. Will go back there the next time we need another car!! 🤩🤩🤩
Enjoyed working with Kierstyn! Great experience. Very happy with my experience at LPK. Would recommend
Thanks Tom for getting us another vehicle
Great experience. They made the purchase easy and smooth. Would definitely use them again.
They were understanding of my situation and worked very well with me to get me into a nice vehicle.
The dealership was very friendly and up beat the cars where clean and employees were awesome
Everybody was nice and helpful with my experience in buying my vehicle they answered all my questions.
Kierstyn is a go getter, she can find you what your looking for even if they don’t have it on the lot. Shes fair and honest, great to work with!!! Highly recommended asking for her with all your vehicle needs.
I think they did well, sped up the process because I really needed to get things in order. Cost was not terrible and was surprised to hear was not what was though to be the problem.
Kierstyn is always on the move, showing what's available and always helping others get the vehicle they want. She's the one to go too!
Audrey was super nice and helpful every step of the way, got us squared away and helped make sure we were all safely set up in our vehicle! Every step was simple and fast!
Extremely helpful and knowledgeable staff. Very nice and respectful. Definitely recommend this dealership. Will use again
Kierstyn does a phenomenal job with sales and the finance portion. She makes sure you’re heard during the process and answers any questions you have thoroughly. I highly recommend Kierstyn for your next vehicle.
Appointment at 3pm out before 345pm mechanic that checked my concerns was met! I know I am in great hands with LPK, plus parts guy Alex did get me some touch up paint for me and no one in the area plus Toledo didn’t have any available and Alex got me a tube of touch up paint
She is great! Very enthusiastic and energetic, all around a great person! Would do business again with her!
Very professional dealership and service. Enjoy taking my vehicles there and the service staff are very pleasant to work with.
Austin was fantastic sales assistant. He was not aggressive yet he was assertive in attending to our needs and professionally communicated and was fun to talk to.
Very happy with my trade in!! They did everything possible to get me the vehicle that I wanted.
Audrey was fantastic to work with. I told her what I wanted to look at, and she had it cleaned up and ready to go for me. The vehicle had a few minor details that needed touched up, and she got it done on the spot. LPK was great all around!
I love my truck! The service is great and the people were very nice to work with. Thank You for all your help in finding the right truck for me!!
People are very friendly Work was done on time and recalls were fixed The dealership was clean
Very pleased with my purchase at Lpk. Professional and friendly. Audrey was amazing at finding me exactly what I wanted in the budget I wanted to stay. Would recommend this dealership to everyone!
Had a great experience with the staff on the purchase of my vehicle. Felt like a hometown dealership
Very knowledgeable and helpful! She worked with me and answered all my concerns in a pleasant manner.
Always treated great here and awesome service. A++++++ I highly recommend them to anyone around
Very nice staff that takes the time to get you what you want. All very nice and helpful.
My wife and I were almost a 1000 miles from home visiting her family when we woke up one morning to start the day with a dead battery. A 2022 RAM Limited with only 20k miles isn’t something one would expect this from. I managed to get a jump and took it to the closest Chrysler dealership which was LPK Chrysler Dodge Jeep of Defiance. They took us right in and after explaining our situation they set their sights on getting us back on the road. They quickly diagnosed the problem which turned out to be a faulty etourque module. Thankfully ...
Simple problem fixed. Without a charge.
Friendly fast and very helpful!
They were very easy to work with, no rush into buying, but was right there with answers to our questions. They spent a little over 3 hours with us and we enjoyed every bit of it. Our favorite rep was Eddy, so be sure to ask for him. Everyone was so friendly, we will be recommending LPK to anyone looking for a vehicle! Thank you for your amazing customer service, and making our purchase smooth!
Great experience..Audrey was my salesperson and was very efficient. Also helped unload my trade in and move things to my purchase. Thank you so much.