Customer Testimonials

Google logo
Google Feb 7, 2023

Had a great experience for my first time visiting LPK Chrysler Dodge Jeep Ram of Defiance. I had researched a Jeep Gladiator online and went to take a look. Austin Nelson was quick to help me, walk me through the trade in, and financing portions and I drove home a beautiful Sarge Green 2023 Jeep Gladiator. Both members of the finance and loan department were super helpful too. They were a bit of a drive from Holland OH but we’ll worth it!

Google logo
Google Feb 4, 2023

Good customer service and team. Great customer lounge, left content.

Google logo
Google Feb 1, 2023

Fast, on-time and no issues

Google logo
Google Jan 31, 2023

Great customer service. Helpful, friendly. Austin even helped set up the touch screen in my new jeep. Highly recommend them!

Google logo
Google Jan 31, 2023

Great sales person! Easy, quick and met all my needs! Fantastic experience

Facebook logo
Facebook Jan 28, 2023

they have always treated us right. very polite and does a good job

Google logo
Google Jan 28, 2023

Google logo
Google Jan 25, 2023

My experience at LPK was excellent! I was informed numerous times how my service appointment was progressing. All my questions and concerns were addressed. Service Advisors were very knowledgeable and friendly.

Google logo
Google Jan 25, 2023

Google logo
Google Jan 17, 2023

I have had a lot of vehicles serviced over the years by several dealers and I have to say LPK was by far the most polite, thorough and honest service I have received.

Google logo
Google Jan 14, 2023

Kierstyn did a great job helping me trade my car in for a 2020 dodge charger and I love it! She was very open and honest through the process. Definitely recommend!

Google logo
Google Jan 13, 2023

My wife found a van she wanted while online. She contacted LPK and they went through most of her info over the phone and electronically. The van was not on the lot, so they transported it to the lot near end of day and made sure it was ready for her. Upon arrival Aaron and Justin where super friendly and helpful and got her into her new van within about 40 minutes and that's including the test drive! Great people, got us a good payment plan, and worked with us better than any of the bigger lots I have been ...

Google logo
Google Jan 11, 2023

Google logo
Google Jan 11, 2023

Employees very helpful, professional and met my needs(repair) explained some items about tired. I'll be back

Google logo
Google Jan 8, 2023

Google logo
Google Jan 6, 2023

Always great to come out and have you guys service my vehicles. Highly recommend and enjoy the time there. Thanks

Google logo
Google Jan 6, 2023

Very nice and friendly people fast service reasonable price for my key fob an took extra time to help with my park assist question will be very glad to have them work on my town an country van very pleased with them all Thank you All

Google logo
Google Jan 4, 2023

Wonderful experience

Google logo
Google Dec 22, 2022

Worked with Kierstyn who took the time to go over all my options to help up make the best deal before even arriving at the dealership. Once there she went over everything thoroughly both in paperwork and the vehicle. Kierstyn was a pleaser to work with and would recommend to everyone!

Google logo
Google Dec 19, 2022

My name is stacie schroeder and my engine blow. I had an extended warranty on my car and had the best service from the service group. All the people were great. They even came in on their day off to work on my car because they were trying to get it done for me. This place has a great staff and is wonderful to work with. Thank you everyone for your help. I'm sorry the warranty people were a problem but you handled it wonderfully, thank you

Google logo
Google Dec 18, 2022

Great experience, super simple, really fast. This was my first time buying a car, I was in and out with a smile on my face! Probably because of my new car but the people made buying one better!

Google logo
Google Dec 17, 2022

Google logo
Google Dec 8, 2022

Very strait forward and honest in the service dept. Thank you!

Google logo
Google Dec 5, 2022

Kierstyn Repp was amazing in setting me up with a 2015 Jeep Cherokee! She told me everything about the car that I needed to know and told me all the pros that the Jeep offered. Highly recommend seeing her for your next car!

Google logo
Google Dec 1, 2022

Google logo
Google Nov 30, 2022

My husband and I had the pleasure of working with Jonah and Tom for the purchase of a new Jeep. They extended great customer service and kept the entire experience easy and fast. The experience was definitely above our expectations. The financing piece was very simple. No hidden fees and no pushing additional services. We've already recommended them to some of our family and friends. We highly recommend them to anyone in the market for a new vehicle and want to work with a trustworthy dealership.

Google logo
Google Nov 24, 2022

Google logo
Google Nov 23, 2022

Very kind and respectful. Very efficient also.

Google logo
Google Nov 23, 2022

Great Experience Ordering My Jeep Wrangler. Aaron was very knowledgeable and helpful. A+++

Google logo
Google Nov 22, 2022

Google logo
Google Nov 19, 2022

I had a great experience with Austin at LPK. He was very helpful with the whole process. The lady that helped us out further with the signing of the paperwork and warranties for the vehicle was good at explaining all of the information and so on but she needs to work on not assuming things out of people like for example saying "is your dad going to pay for the repairs on your vehicle if something goes wrong with it". That was very unprofessional and rude to say. Overall I had a great experience and would definitely come ...

Google logo
Google Nov 18, 2022

Everyone was so polite & they did a good job.

Google logo
Google Nov 17, 2022

I had a difficult fix with my van. They were great about updating me as the process went on and what was next. No issues with it so far!

Google logo
Google Nov 15, 2022

I love getting my car serviced here. Super friendly staff, always in and out quickly and I can trust them completely.

Google logo
Google Nov 11, 2022

Work completed quickly and at a fair price. I was able to take care of everything via text message and email, although you can call if need be. I have a Jeep Wrangler that needed an exhaust and rear brakes. I also bring my Grand Cherokee here for oil changes.

Google logo
Google Nov 10, 2022

Google logo
Google Nov 10, 2022

Google logo
Google Nov 10, 2022

Google logo
Google Nov 7, 2022

Great people good costumer device and would recommend buying and servicing your car

Google logo
Google Nov 5, 2022

A dealer that goes above and beyond!! We cannot say enough amazing things about how we felt with the service we received. Andy and Carrie are amazing and everyone from parts to service worked seamlessly to get us back on the road! We were traveling from Windsor-Essex Canada to Indiana and blew a tire- side wall and all. No spare/jack. We had a tow but not enough space for passengers. Carrie arranged everything, Andy picked us up and we had a set of tires going on as soon as we arrived. We were offered a snack, drinks and facilities. ...

Facebook logo
Facebook Nov 5, 2022

A dealer that goes above and beyond!! We cannot say enough amazing things about how we felt with the service we received. Andy and Carrie are amazing and everyone from parts to service worked seamlessly to get us back on the road! We were traveling from Windsor-Essex Canada to Indiana and blew a tire- side wall and all. No spare/jack. We had a tow but not enough space for passengers. Carrie arranged everything, Andy picked us up and we had a set of tires going on as soon as we arrived. We were offered a snack, drinks and facilities. ...

Google logo
Google Nov 1, 2022

Google logo
Google Oct 30, 2022

Definitely would recommend.. went above and beyond to make the deal happen...my next vehicle will Definitely be purchased here for sure 👌 🙌 👍

Google logo
Google Oct 26, 2022

Awesome customer service!!!

Google logo
Google Oct 26, 2022

Google logo
Google Oct 26, 2022

Google logo
Google Oct 19, 2022

Google logo
Google Oct 5, 2022

Everyone was so friendly and helpful and turned a bad day into better day! They are awesome! And i definitely will be returning.

Google logo
Google Oct 3, 2022

Great service. Excellent staff.

Google logo
Google Sep 30, 2022

Google logo
Google Sep 25, 2022

Google logo
Google Sep 24, 2022

Google logo
Google Sep 23, 2022

Google logo
Google Sep 22, 2022

Facebook logo
Facebook Sep 20, 2022

I spoke with Jason Lee and asked for 2 new keys and ignition switch to be replaced. Paid $600+ to be diagnosed as low oil with oil pan gasket needing replaced. Provided with half of 1 key and oil topped off. Drove it to get 2 new opinions on oil pan gasket (both claimed bogus) and then got stranded and had to be towed home because ignition wouldn't start. Called to discuss further options. They said door key cost extra. They refused to work on the ignition. I was hung up on by Andy Nelson, and blocked from calling in. Full conversation recorded. ...

Cars logo
Cars Sep 15, 2022

They helped me greatly with the whole process and were very patient and kind people. Everyone was was so sweet and willing to help which made the whole process so easy and relaxing especially sense it’s my first time buying a car. The car they got me was really nice and really great to drive. I 100% recommend this dealership!

Google logo
Google Sep 13, 2022

Google logo
Google Sep 8, 2022

I had the pleasure of dealing with Justin and he was nothing but helpful and made this buying experience quick and painless. I will be sure to recommend LPK to my friends and family!

Google logo
Google Aug 31, 2022

Our salesperson was Aaron, he was very polite and did not act in a rushed manner. He worked with us on our behalf. Our vehicle was ready to go quickly. I highly recommend LPK and Aaron!!

Google logo
Google Aug 29, 2022

I worked with Justin Leskow and it could not have gone smoother. From getting me qualified financially with no money down, to finding a vehicle in my price range. Thank you to the whole team for the quick, painless process

Google logo
Google Aug 29, 2022

They really understand the buying process and are so respectful of my time. Great job team!

Google logo
Google Aug 25, 2022

Google logo
Google Aug 24, 2022

Google logo
Google Aug 24, 2022

Google logo
Google Aug 23, 2022

Went there on a Saturday needed a little more for down payment than what I had with me so I left to get what I needed then I would be back but come Monday morning I got a call saying the deal went thru for what down payment I had on Saturday I am pleased to say I'm satisfied with the service and vehicle I purchased for my daughter. Shout out to Aaron and Justin for getting the job done much appreciated!

Google logo
Google Aug 19, 2022

Justin, Jonah and Tom were amazing!!! They were so helpful we will definitely be back!!

Google logo
Google Aug 19, 2022

Google logo
Google Aug 18, 2022

Although, we’re still in the process of trying to figure out the electrical issues with my Renegade.. Jason and Andy have been a pleasure to work with. They’ve picked my car up and have driven me back to my office down the road and have been working diligently to get my Jeep back to normal! A huge shoutout to Justin Leskow as well who has been on the hunt for the perfect 3rd row SUV for me! Hopefully next year I can upgrade to something bigger through LPK!!

Google logo
Google Aug 15, 2022

Very nice and friendly people. Figured out my problem and order my part and had me out in a decent time thank you lpk

Google logo
Google Aug 13, 2022

Google logo
Google Aug 6, 2022

Felt welcome Very friendly and informative Will recomend Jonah and his team to people Ralph & Janet Pauley

Google logo
Google Aug 6, 2022

Google logo
Google Aug 5, 2022

Google logo
Google Aug 4, 2022

Cars logo
Cars Aug 3, 2022

These guys are awesome! Andy and Jason make the experience worth it! The technicians too! My van had a shake for months and did everything from transmission work to inspecting the tires and they did amazing!

Google logo
Google Aug 3, 2022

These guys have taken the time to work on my 2019 grand caravan flawlessly. After fighting a shake in my van for months from another tire shops neglect they had their own personal technician drive it an hour and back just to see what exactly was going on. They had it done the very next day and had me drive it just to be sure everything was good.

Google logo
Google Jul 29, 2022

Google logo
Google Jul 28, 2022

Google logo
Google Jul 27, 2022

Parts and service departments were very knowledgeable and willing to pass on that information. They helped solve my car questions in ways that saved me money. I can appreciate that.

Google logo
Google Jul 27, 2022

Everyone there is friendly and helpful and I didn’t sit there for hours waiting on them to get me approved for a car.

Google logo
Google Jul 24, 2022

Google logo
Google Jul 20, 2022

Google logo
Google Jul 20, 2022

Google logo
Google Jul 15, 2022

Jonah was great and all the people were professional and it was an awesome experience thanks. LPK Defiance Ohio

Google logo
Google Jul 15, 2022

Google logo
Google Jul 15, 2022

Recently purchased a Jeep Wrangler from LPK, and I am more than pleased! They were so helpful and professional through all the steps! They were incredible with helping me customize and order my dream vehicle, exactly how I wanted it. I want to give a huge thank you to Tom, Justin and Aaron! Highly suggest LPK and their Defiance team!

Google logo
Google Jul 14, 2022

Jonah and Justin were awesome! Helped me get into my new vehicle easily and quickly!

Google logo
Google Jul 12, 2022

The chemistry they have with eachother, and with the customers earns them a spot at #1. They get you prepared quick and easy

Google logo
Google Jul 9, 2022

Great atmosphere, good place for a vehicle

Facebook logo
Facebook Jul 8, 2022

Everyone from Alex in the parts department to Andy in service were friendly, knowledgeable, and courteous. This was my first experience with LPK and I was very pleased with them. I will be back

Google logo
Google Jul 6, 2022

Great Service quick oil change and tire rotation all my questions answered Thank you

Google logo
Google Jul 2, 2022

Perfect experience Jonah was an amazing sales man would recommend him to anyone!! Was in and out and got the perfect car I wanted!! Thanks again and everyone stop out and ask for Jonah!!

Google logo
Google Jul 1, 2022

Google logo
Google Jun 28, 2022

Google logo
Google Jun 28, 2022

Very professional and LPK did a wonderful job. I would recommend them for all your vehicle needs.

Google logo
Google Jun 24, 2022

Aaron was very helpful and knowledgeable with my purchase. Very happy with my experience.

Google logo
Google Jun 23, 2022

Google logo
Google Jun 23, 2022

I have been with this dealership throughout it's many changes. Integrity, Vision, Derrow and now LPK. One thing hasn't changed: quality of service and communication. They will pick my truck up from work and drop it off when done saving me time and a call off. Great people and great service

Google logo
Google Jun 23, 2022

Awesome service from Jonah and Justin got me in ant out in 2 hours. Will definitely recommended others

Google logo
Google Jun 19, 2022

Great dealership. Staff is professional and friendly. Highly recommended.


Leave Us A Review